Toast & Jam Community Terms of Use

Our Terms of Use (TOU) may be long, but it’s important that you read it carefully to understand your rights and protections, as well as ours. It's organized into three parts: Members, Bookable Spaces, and General Terms.
Please contact us at service@tnjcommunity.com or ask an associate if you have questions regarding this TOU.

Members

Term

All memberships are month-to-month unless otherwise specified. To avoid additional charges, please notify us 30 days before the termination of your membership.

Payments and Default

All membership payments are due on the same day each month — either your membership start date or the 1st of the month.
Toast and Jam Community reserves the right to charge late fees and/or withhold services if payments are not received on time.
All mail received at this address for a member who has defaulted on dues will be returned.

Members in default will be denied access to the facility. Members may pay via credit card.
Credit card information will be retained for payment of subsequent invoices and dues.

Default and Property

Any property left in an office by a former member after their Private Office Membership has been canceled due to non-payment will be considered abandoned and is subject to liquidation.
Items will incur a $50 storage fee per day until collected. Any funds generated from the sale of this property will be applied to outstanding debt related to unpaid membership dues and storage costs.
Toast and Jam staff will notify the person associated with the canceled membership in writing and via email 14 days before any property is moved or sold.

Exclusivity

Monthly memberships are non-transferable and may not be shared by more than one person. Each member must have their own membership.

Guests

• Each monthly member may host up to 3 non-member guests per day in the coworking area and 5 guests in a private office, unless otherwise approved in writing by management.

• Each Punch Pass or Day Pass member may bring 1 guest at a time in the coworking area.

• Guests may stay a maximum of 4 consecutive hours, on up to 3 days per month.

Guests are not intended to replace memberships. Anyone regularly using the space for official purposes must obtain their own membership.

Children in the Space

At Toast and Jam Community, we understand that life and work sometimes overlap, and there may be occasions when members need to briefly bring their child into the space. To maintain a productive and respectful environment for all, we ask that:

• Children are accompanied and directly supervised by their parent or guardian at all times.

• Visits are occasional and short-term (for example, quick drop-ins or brief meetings).

• Children do not disrupt the work of other members (noise, running, etc.).

• Common areas, phone booths, and coworking desks are reserved for member use only.

• Snacks provided by Toast and Jam are intended for members and guests only.

If you anticipate needing to bring your child more regularly, please speak with the Toast and Jam team in advance, we’re happy to explore options to support your needs while keeping the space comfortable for everyone.

Self-Serve Refreshments

Refreshments (snacks, coffee, beverages) are provided as a courtesy.
No refunds will be given for unavailable refreshments.
Members and guests must avoid waste, overuse, or taking refreshments off-premises.
Violations may result in additional membership charges.

Private Offices

Overview

Private Office Members enjoy the same amenities as Coworking Members, with added access to an office.
These offices are not leased and do not confer tenant rights.
Toast and Jam staff may enter any office at any time with or without notice.

Private Office Deposit

All Private Office memberships require a $100 security deposit.
This ensures the office is returned in its original, undamaged condition.
If cleaning or repairs are required, the deposit (or part of it) may be retained.

Private Office Members and Sub-members

Each Private Office Membership includes:

• 1 sub-member (small office)

• 3 sub-members (medium office)

• 5 sub-members (large office)

Each receives an access fob. Sub-members have facility access while the primary member remains active.
Both the primary member and management may remove sub-members at any time.

Painting, Window Coverings, and Signage

All alterations to walls or ceilings require written approval.
The member is responsible for all related costs or damages.
All signage or window coverings must also be pre-approved.

Decorations

Members may decorate freely as long as decor is not offensive or inconsistent with Toast and Jam’s aesthetic.
Management reserves full authority to require removal of items at any time.

Keys

One key is provided at no charge.
Additional keys cost $10 each; unreturned keys after termination incur a $25 fee per key.

Business Registration

Members may register their businesses at the Toast and Jam address for a $50 one-time fee.
Members must use “Executive Office” on applications, and a copy of our Certificate of Occupancy (CO) will be provided upon request.

Bookable Areas

Access

Conference Rooms and Event Spaces are available for both members and non-members.

Rented Items

Toast and Jam Community may rent items for use during bookings.
If an item is found nonfunctional within one hour of receipt, it may be returned for a refund.
A deposit may be required and will be refunded within 7 days if items are returned complete and undamaged.
Damaged or missing items may incur additional fees.

Decorations

Decorations must be non-destructive and removed before the booking ends.
Management may request removal of inappropriate or noncompliant decor.

Cleaning

The space must be cleaned and orderly before the end of the reservation.
All trash must be removed, and furniture should be stacked neatly (four chairs per stack).

Overages

If the event exceeds the booked time or is not cleaned properly, the client will be charged 200% of the hourly booking rate, billed in 15-minute increments.

Attendees

All attendees must remain within the rented space except when using restrooms or exits.
Loitering in hallways or non-booked areas is prohibited.

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Business Mailboxes

Membership and Rates

Mailbox memberships are $35 per month, billed month-to-month. A $25 refundable key deposit is required at sign-up and will be refunded upon return of the mailbox key in good condition.

Access and Mail Pickup

Mailbox members have 24/7 access to the lobby area for mail retrieval. Only the named mailbox holder may pick up mail unless prior written authorization is given for another individual, who must present a valid photo ID at pickup.

Mail and Package Handling

Toast and Jam Community accepts standard mail and small packages on behalf of mailbox members.

• A maximum of five (5) small to medium packages will be held at one time unless special arrangements are made.

• Mail is held until collected or until the box is full.

• Packages not picked up within 90 days may be returned to sender.
  Toast and Jam does not provide additional mail services such as shipping, scanning, or shredding.

Forwarding and Cancellation

Upon cancellation, mail forwarding is available for up to six (6) months in accordance with USPS regulations.
Forwarding requests must be made in writing and are subject to handling and postage fees.
Members who choose not to forward their mail will have all items returned to sender after cancellation.

Mailbox Policy Acknowledgment

All mailbox members are required to sign Toast and Jam Community’s official Mailbox Policy Agreement to maintain their service. Continued mailbox use constitutes acceptance of these terms.

Enforcement

Toast and Jam Community reserves the right to charge additional fees for violations.
These must be paid within 30 days of the event.

General Terms

Acceptance of Terms

All services provided by Toast and Jam Community are subject to these Terms of Use (TOU).
Toast and Jam reserves the right to update this TOU with notice within 30 days of enactment.

No Unlawful or Prohibited Use

Members may not:

• Use the space or network for illegal or disruptive activity.

• Interfere with other members’ enjoyment of services.

• Upload or share harmful, copyrighted, or obscene content.

• Collect information about others without consent.

• Sleep or live on the premises.

• Act in an abusive or lewd manner.

• Operate cryptocurrency mining or data servers.

Confidentiality

Members may encounter confidential information belonging to Toast and Jam or other members.
Members must:

• Keep all such information strictly confidential.

• Not use or disclose it for personal or competitive advantage.
  All confidential information remains the sole property of Toast and Jam or its originator.

Participation in or Use of Services

Members use the facilities at their own risk. Toast and Jam assumes no liability for any loss or damage arising from participation or service use.

Photography, Filming, and Content Creation

For bookings involving photography or filming:

• A $50 deposit is required and refunded if the space is left clean and undamaged.

• Requests for changes to furniture or sound must be submitted 48 hours in advance.

• Filming in coworking areas requires Day Passes for all participants.
  Violations may result in loss of deposit or access.

Disclaimer of Warranties

All services are provided “as is.” Toast and Jam disclaims all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

Toast and Jam is not liable for any indirect, incidental, or consequential damages, including lost profits or data, arising from service use.

Indemnification

Members agree to indemnify and hold harmless Toast and Jam Community and its representatives from all claims arising from negligence, misconduct, or misuse of services.

Severability

If any portion of this agreement is found unenforceable, the remaining terms shall remain in full effect.

Termination

Toast and Jam may terminate service at any time for nonpayment, misconduct, or violation of this agreement.
All benefits, including access and mail service, will cease immediately upon termination.

Cancellation Policy

Members must cancel in writing 30 days prior to their renewal date by emailing service@tnjcommunity.com.

Invoices

The Business will invoice the Client upon completion of milestones or projects.
Invoices must be paid by the specified due dates.
Late payment may result in suspension or termination of services.

Payment Methods

Payments may be made via cash, check, credit card, or other approved methods.

Licensing

Toast and Jam Community holds all necessary licenses to perform its services in compliance with applicable laws and regulations.