Updated 10/05/2026

Toast & Jam Community Terms of Use

Welcome to Toast & Jam Community ("Toast & Jam," "we," "us," or "our"). These Terms of Use ("TOU") govern your access to and use of our facilities, space, network, business mailbox services, and related offerings (collectively, the "Services"). By accessing or using our Services, you agree to be bound by this agreement.

Please read this document carefully. If you have questions regarding this TOU, please contact us at service@tnjcommunity.com or speak with a staff member.

1. Definitions

"Member": Any individual or entity maintaining an active, paid monthly membership, punch pass, or day pass with Toast & Jam.
"Guest": Any non-member visitor invited onto the premises by an active Member.
"Coworking Area": Shared, unassigned workspace areas accessible to general members and day pass holders.
"Private Office": Dedicated, non-residential workspace assigned to specific Private Office Members.
"Services": All physical workspace access, bookable spaces, internet access, community amenities, mailbox services, and related support provided by Toast & Jam.

2. Membership Terms & Cancellation

2.1 Term & Billing Cycle

All memberships are billed on a month-to-month basis unless explicitly agreed upon in a separate written agreement. Monthly dues are billed on either your initial membership start date or the 1st day of each month.

2.2 Cancellation Policy

To cancel your membership, you must provide written notice via email to service@tnjcommunity.com at least thirty (30) days prior to your next recurring billing renewal date. Cancellations received fewer than 30 days before the renewal date will take effect at the conclusion of the following billing cycle, and dues for that cycle remain fully payable.

2.3 Payments, Rates, and Late Fees

Rates are subject to change upon notice provided at least 30 days in advance.
Credit card information will be retained securely on file for recurring dues and ancillary service charges.
Invoices for recurring membership dues, additional services, or overage charges must be paid by their specified due dates. Toast & Jam reserves the right to assess late fees and/or suspend facility access and services for any delinquent account.
Payments may be made via credit card, ACH, or other methods approved in writing by management.

2.4 Default & Abandoned Property

Members in default of payment will be denied physical and digital access to the facility, and incoming mail will be returned to sender.

If a Private Office Membership is canceled due to non-payment or default, any personal property left in the office or common areas after the effective termination date will be deemed abandoned. Abandoned property will incur a $50.00 storage fee per day. Toast & Jam will notify the primary account holder in writing via email 14 days prior to taking action. If unclaimed after 14 days, Toast & Jam reserves the right to liquidate or dispose of the property. Proceeds from any sale will be applied to outstanding dues, fees, and storage costs.

3. Workplace & Community Standards

3.1 Non-Transferability & Exclusivity

Monthly memberships are individual, non-transferable, and may not be shared or resold.

3.2 Guest Policy

Coworking Members: May host up to 3 non-member guests per day in the coworking area.
Private Office Members: May host up to 5 guests per day in their private office.
Day Pass Holders: May host 1 guest at a time in the coworking area.
Guest Limits: Guests may remain on site for a maximum of four (4) consecutive hours per visit, up to three (3) days per calendar month. Guests are not intended to replace full memberships.

3.3 Children in the Space

Children are permitted for brief, occasional drop-ins accompanied and directly supervised by a parent or guardian at all times. Visits must not disrupt the productive workspace of other members. Phone booths, coworking desks, and complimentary refreshments are reserved for members and registered guests.

3.4 Self-Serve Refreshments

Snacks, coffee, and beverages are provided as a courtesy for on-premises consumption only. Members and guests must avoid waste, overuse, or removing inventory off-premises. No refunds or price adjustments are offered for temporary unavailability of refreshments.

4. Private Offices

4.1 Nature of Occupancy

Private Offices are licensed workspaces, not residential or commercial leaseholds. Occupancy does not confer tenant rights or leasehold interests. Toast & Jam staff reserve the right to enter any office at any time for maintenance, safety, compliance, or management purposes.

4.2 Security Deposit

Private Office memberships require a refundable security deposit equal to 50% of the first month’s membership due. The deposit will be returned within 30 days of clean move-out, minus any deductions for deep cleaning, repair of unapproved alterations, or outstanding balances.

4.3 Sub-Members & Key Management

Private Office allowances include:

Mini Office: 0 sub-members
Small Office: Up to 1 sub-member
Medium Office: Up to 3 sub-members
Large Office: Up to 5 sub-members

One physical key/fob is provided free of charge. Additional keys/fobs are $10.00 each. Unreturned keys upon termination incur a $25.00 replacement fee per key.

4.4 Alterations, Signage, and Decorations

Any signage, wall alterations, painting, or ceiling fixtures require prior written consent from Toast & Jam management.
Any approved alterations are completed at the member's expense.

5. Bookable Spaces

5.1 Access & Cleanliness

The Conference Room must be left clean and returned to its original configuration. All trash must be removed and chairs arranged neatly before the scheduled reservation ends.

5.2 Overage Charges

If an event or meeting exceeds its reserved window or is left uncleaned, the account will be charged 200% of the standard hourly booking rate, billed in 15-minute increments.

5.3 Rented Equipment & Decorations

Rentals provided by Toast & Jam must be inspected upon receipt; non-functional items must be reported within 1 hour to qualify for a refund. Non-destructive decorations are permitted but must be completely removed at the conclusion of the reservation.

5.4 Photography, Filming, and Media Production

Bookings involving commercial photography or filming require a $50.00 deposit, refundable if the space is left clean and undamaged. Requests for furniture layout or audio adjustments must be submitted at least 48 hours in advance. All crew and participants present in common coworking areas must hold active Day Passes or Memberships.

6. Business Mailbox Services

6.1 CMRA Compliance & USPS Form 1583

Toast & Jam operates as a Commercial Mail Receiving Agency (CMRA). Pursuant to United States Postal Service (USPS) regulations (39 CFR Part 111), all Mailbox Members must complete and submit a USPS Form 1583 along with two (2) forms of valid government identification before mail can be received or processed.

6.2 Key Deposit & Mail Pickup

A $25.00 refundable key deposit is required at sign-up. Mailbox members receive 24/7 lobby access for mail collection. Only the designated account holder or authorized individuals designated in writing (with valid photo ID) may collect mail.

6.3 Package & Mail Handling Disclaimers

Toast & Jam will accept standard letters and up to five (5) small-to-medium packages at any given time. Oversized freight, hazardous items, or certified mail requiring legal service acceptance will not be processed without prior agreement.
Packages uncollected after 90 days will be returned to sender or disposed of.
Toast & Jam is not liable for mail delays, loss, theft, or damage caused by the USPS, third-party couriers, or government agencies.
Forwarding Upon Termination: Mail forwarding is available for up to six (6) months post-cancellation per USPS regulations, subject to handling and postage fees. Unforwarded mail will be returned to sender.

6.4 Business Registration

Members may register their business at the Toast & Jam address for a one-time $50.00 documentation fee.
Business Licence Applications must be filed with the City of Buford. Applications filed with Gwinnett County or the State of Georgia will not be supported.
Business registrations must specify "Executive Office" on official Buford City Hall filings.
A copy of our Certificate of Occupancy (CO) will be provided upon request.

7. General Legal Terms & Conditions

7.1 Prohibited & Unlawful Uses

Members and guests shall not:

Use the space, network, or address for any illegal, fraud-related, or unauthorized activities.
Interfere with network integrity, operate cryptocurrency mining hardware, or run high-load data servers.
Store explosives, hazardous substances, or illegal materials on site.
Sleep or use the premises as a temporary or permanent residential living space.
Engage in disruptive, harassing, abusive, or lewd conduct toward staff, members, or guests.

7.2 Service Level Disclaimer (Utilities & Internet)

Toast & Jam provides utilities, high-speed Wi-Fi, HVAC, and facility services on an "as available" basis. We do not guarantee uninterrupted uptime and shall not be held liable for business interruption, data loss, or damages resulting from utility outages, internet provider disruptions, or force majeure events.

7.3 Personal Property Disclaimer

Toast & Jam is not responsible or liable for any loss, theft, or damage to personal property, vehicles, equipment, or sensitive documents left in private offices, common areas, mailboxes, or parking facilities.

7.4 Confidentiality

Members may gain exposure to proprietary or confidential information belonging to Toast & Jam or other members. Members agree to hold all such information in strict confidence and refrain from disclosing or using it for commercial or competitive advantage.

7.5 Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TOAST & JAM PROVIDES ALL SERVICES, WORKSPACES, AND AMENITIES "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

7.6 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TOAST & JAM COMMUNITY, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF BUSINESS DATA, OR SERVICE INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT OR THE USE OF FACILITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7.7 Indemnification

You agree to defend, indemnify, and hold harmless Toast & Jam Community, its landlord, affiliates, officers, and employees from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of your misuse of the space or services, negligence, willful misconduct, or violation of these Terms.

7.8 Governing Law & Venue

This Agreement shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of or related to these Terms shall be instituted exclusively in the state or federal courts located in Gwinnett County, Georgia.

7.9 Binding Arbitration & Class Action Waiver

Any dispute, controversy, or claim arising out of or relating to this agreement shall be settled by binding arbitration in Gwinnett County, Georgia. YOU AGREE THAT ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

7.10 Updates to Terms

Toast & Jam reserves the right to modify or update these TOU at any time. Members will be notified in writing or via email at least 30 days prior to material updates taking effect. Continued use of the Services after updates become effective constitutes acceptance.

7.11 Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.